Credit card and deposit rules for car rental in Mallorca
Why a credit card is usually required
Rental companies ask for a security deposit to cover the excess, fuel, fines, missing equipment or other charges that can arise during or after the rental. A credit card makes this simple, because the company can place a hold on your credit limit without taking money from your account.
Most providers require the card to be a credit card, to be in the name of the main driver, and to be physically present at pick-up. The name on the card must match the name on the driving licence and booking. A card in someone else’s name, even a partner’s, is usually not accepted.
How the deposit hold works
The deposit is normally a pre-authorisation: an amount is reserved on your card but not charged. It reduces your available credit until it is released. The amount depends on the provider, the car category and the insurance you choose. It can range from a modest sum to well over a thousand euros for premium vehicles. Cover that lowers your excess often lowers the hold as well.
Make sure your credit limit is high enough to cover the hold plus your other holiday spending. If the limit is too low, the provider can refuse to hand over the car. Check the exact amount in your booking terms before you travel.
Debit, prepaid and virtual cards
Many providers do not accept debit cards or prepaid cards for the deposit. Some accept them only with certain insurance options, a higher charge or additional documents. Phone wallets and virtual cards are often not accepted, because the provider needs the physical card.
Do not assume that a card with a Visa or Mastercard logo is enough. Look for the provider’s list of accepted cards in your booking conditions. If in doubt, contact the provider in writing before travelling and keep the reply.
Before you travel
Check the card’s expiry date, credit limit and PIN. Tell your bank you will be using the card in Spain so it does not block the transaction. Keep the physical card with you at the rental desk rather than in the luggage.
If you pay in a currency other than your card’s, ask for the amount in euros and decline the dynamic currency conversion offered at the terminal, unless you have compared the rates. Be aware that your bank may charge foreign transaction fees.
After you return the car
The provider releases the hold after the car has been checked in, but how long it takes to appear on your card depends on the provider and your bank. It can take several days or longer. If the hold is not released after the time stated in your terms, contact the provider with your rental agreement number and return documents.
Keep your return form, fuel receipt and photos for several weeks. Charges for fines, tolls, fuel or damage can be made after the rental in line with the contract, so check your card statement and ask the provider to explain any amount you do not recognise.